A clean office can make a good impression on your clients. If you want to focus on your core business and less on cleaning then you need to hire a professional janitorial service. Nonetheless, you must ensure you select the best commercial cleaning service that will not only perform a great job but also offer exceptional customer service.
The janitorial companies have different levels of professionalism. If your experience with the some of the companies has not been satisfactory then you need to start asking the right questions.
Here are a few things to consider when selecting an office cleaning company:
What are your expectations?
Prior to accepting bids from prospecting janitorial services companies first determine the size of the area and the cleaning frequency required. Besides that, you need to know the flooring type and the number of restrooms. If you require other specialized cleaning services such as carpet cleaning and window washing then you must specify that as well.
Take note of the failures of the janitorial services you have hired in the past and use the information to vet the new cleaning companies.
Ask Critical Questions
Trust is an important factor when hiring an office cleaning service. Before providing access to your premises find out the nature of their hiring practices. Do they conduct drug tests and background checks on their employees? What sort of expert training or qualifications must they possess? Do they contract workers or hire their own actual employees?
Find out about the service contract and the policies they have for resolving disputes regarding the service provided. A professional and reliable office cleaning company must stick to their service guarantee.
Assess whether you are getting value for money
Cost should not be the only determining factor when choosing a janitorial service you must also consider the quality of the service and value for money. A cheap service sometimes means you have to waste several hours every day dealing with constant disputes related to low-quality service. What extra services and discounts does the office cleaning package offer?
Less established and cheaper janitorial services are unlikely to offer a high-quality service. They may lack the expert training, qualifications, and equipment needed to do a great job. The result is a low-quality cleaning and bad customer service. It is better to pay higher for a high-quality janitorial service with expert cleaning teams and equipment that offers real value for money.
A clean office is critical to the success of your business, therefore, take your time when selecting an office cleaning service. Hire a company that takes the burden of ensuring your offices are always clean allowing you to focus on your core business.